Datenschutzerklärung
Last updated: May 7, 2026
1. Introduction
PandaRoads ("we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website and services.
2. Information We Collect
Information you provide:
- Name, email address, and nationality when you request a custom trip plan
- Travel preferences, dietary requirements, and special requests
- Communications you send to us via email or contact forms
Information collected automatically:
- Browser type and version
- Pages visited and time spent on our site (via Google Analytics)
- Referral source (how you found our website)
- Device type and operating system
3. How We Use Your Information
- To create and deliver your personalized China travel itinerary
- To communicate with you about your trip planning
- To improve our website and services
- To send relevant travel information and updates (only with your consent)
- To comply with legal obligations
4. Data Sharing
We do not sell your personal information. We may share your data only with:
- Service providers — third-party tools we use to operate our business (email services, form processors, analytics)
- Legal authorities — if required by law or to protect our rights
If you book a trip through us, relevant details (hotel bookings, transport arrangements) are shared with our local partners in China solely for service delivery.
5. Cookies
Our website uses cookies for analytics and functionality. You can control cookies through your browser settings. Disabling cookies may affect some features of our site.
6. Data Security
We implement reasonable security measures to protect your data. However, no internet transmission is 100% secure. We encourage you to use strong passwords and secure networks when submitting personal information.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- Lodge a complaint with your local data protection authority
To exercise these rights, contact us at PandaRoads@outlook.com.
8. Third-Party Services
Our website uses:
- Google Analytics — for anonymous usage tracking (see Google's Privacy Policy)
- Formspree — for processing form submissions
- Unsplash & Wikimedia — for stock imagery shown on our site
9. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Inquiries that do not result in booking are retained for 12 months.
10. International Data Transfers
As a China-based travel service, your data may be transferred to and stored on servers in China and the United States. By using our services, you consent to this transfer.
11. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date.
12. Kontakt
For privacy-related questions, contact us at PandaRoads@outlook.com.