Last updated: May 5, 2026
1. Information We Collect
1.1 Information You Provide
When you submit a trip inquiry or contact us, we collect:
- Your name and email address
- Travel preferences (destinations, duration, group size, budget, interests)
- Any additional information you choose to share in your message
1.2 Information Collected Automatically
- IP address and approximate location (country level only)
- Browser type and device information
- Pages visited on our website (via Google Analytics)
2. How We Use Your Information
- To create and send you a custom China travel proposal
- To communicate with you about your inquiry
- To improve our website and services
- To comply with legal obligations
We never sell your personal information to third parties.
3. Information Sharing
We only share your information in these limited cases:
- With your explicit consent (e.g., booking a hotel or tour on your behalf)
- With trusted service providers who help us operate our business (under strict confidentiality agreements)
- When required by law or to protect our legal rights
4. Data Storage & Security
Your data is stored securely on our servers located in [your server location, e.g., Hong Kong / Singapore]. We use industry-standard security measures including SSL encryption, secure server access, and regular security updates.
Form submissions are stored as JSON files on our secure server and are only accessible to authorized PandaRoads staff.
5. Cookies & Tracking
We use:
- Google Analytics — to understand how visitors use our site (anonymous data)
- Essential cookies — to make the website function properly
You can disable cookies in your browser settings, but some features may not work correctly.
6. Your Rights (GDPR / CCPA)
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- Request a copy of your data in a portable format
To exercise these rights, contact us at pandaroads@foxmail.com.
7. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date. Significant changes will be notified via email if you are an active client.
9. Contact Us